Galloway was founded in 1965, to provide school group travel to the continent by coach. Initially coaches were hired from operators throughout the country until 1978 when Galloway bought the established coach operating business of A F Braybrooke & Son, based in Mendlesham. The business was renamed Galloway European Coachlines Ltd with its operational base being primarily to provide for the coaching requirements of its own tours.
Following a number of local acquisitions, including Bickers of Coddenham in 1983 and Rex Service Station at Thorndon in 1990, and a management buy-out in 1997, expansion continued into extended tours, private hire and contracts. Steadily the fleet expanded, outgrowing the original premises in the centre of Mendlesham's village, and new premises were developed at Denters Hill on the outskirts of the same village to accommodate the larger fleet. This remains the Head Office, vehicle maintenance facility and main depot.
The company services an eight vehicle operation for National Express from East Anglia into the London area as well as operating local bus routes and school contracts. Many of the coaches are also available for private hire. Galloway Travel Group are one of the region's leading coach operators with vehicles ranging from midi coaches to top class 49 seat executive coaches, fully equipped with washroom, drink facilities and many other features.
Each year on-going investment sees state of the art vehicles added to the fleet - two new Van Hool Sapphire Star specification coaches were purchased in March 2014 - all of which are maintained by the highly trained staff in modern, purpose built maintenance facilities.
In 2012, Galloway purchased Chenery Live, the day excursion, concert and live events provider from R W Chenery extending the product range into new areas and expanding the client base in to Norfolk.
Currently there are over 150 staff looking after the customer experience. From the moment a customer enquires - either via the web, telephone or in one of the Coach Travel Centres, located in the centre of Ipswich, Stowmarket, Colchester and Norwich - to the time they meet a member of the smartly uniformed and experienced driving team, all Galloway staff are dedicated to ensuring the very best standard of service.
In 2015, Galloway celebrated 50 years of organising coach holidays to the continent. A lot has changed but one thing remains - our commitment to delivering a quality experience. Whether you're booking a fortnight's holiday overseas or travel and tickets to a show, we aim to provide you with excellent service, a comfortable journey and plenty of memories to share.
March 2017 saw Galloway win the Coach Tourism Innovation of the Year title at the 2017 British Coach Tourism Awards for work with London media agency AKA in launching a coach branded to promote the School of Rock musical.
Galloway School Tours were nominated at the 2018 School Travel Awards for Best School Tour Operator. The award, voted for by schools, recognises reliability, creativity, due diligence and of course safety, just some of the things teachers expect from School Tour Operators.